Frequently Asked Questions
Payment & Shipping
We ship all packages from US Post Office.
Two methods are used for domestic shipping:
1. First Class Parcel, with tracking the number send to you at the time of shipping so you can track your toy. It takes 2-3 days for the east coast or 4-5 days for west coast destinations.
Cost of shipping $3.99 plus $0.45 for each additional item.
2. Priority Mail with tracking number as well. works about 1 day faster than First Class parcel option. Cost $6.99 plus $0.99 for each additional item.
All orders received before 1:00 Pm EST are shipped the same day.
Yes. Contact us with your foreign address firs so we can determin shipping cost for you ahead of time.
Yes. You can return tour purchase within 30 days from transaction date for refund of your money. Returned items can not be damaged. Please notify us via email and we will email back Return Authorization Number. Please include it with returned item.
Shipping charges are not refundable.